Global Retail Outsourcing Excellence Delivered from India
ServeRetail powers global retail workflows from India, supporting operations in the APAC, Europe, and North America regions.
Built for Retail. Powered by Experience.
Retail Contact Center and BPO Services Delivered by Our India-based Centers
ServeRetail delivers high-performance retail outsourcing from our state-of-the-art delivery centers across India’s Tier 1, Tier 2, and Tier 3 cities, including Bengaluru, Mumbai, Kolkata, Gurugram, and more. We support global brands with highly scalable operations, multilingual teams, and substantial technical depth. India’s talented workforce enables precise customer handling, efficient back-office processing, and consistent order management—even in the most complex retail ecosystems.
Operating from PCI DSS, SOC 2, and ISO-certified environments, our centers ensure secure, streamlined, and compliant operations for ecommerce brands, multichannel retailers, and enterprise-scale global retail companies.
North America
India offers a scalable workforce, multilingual support, and strong technical expertise for global retail brands.
United States
Our presence in this iconic city reflects our dedication to being at the forefront of innovation.
Canada
Our presence in this iconic city reflects our dedication to being at the forefront of innovation.
Latin America
India offers a scalable workforce, multilingual support, and strong technical expertise for global retail brands.
Jamaica
Our presence in this iconic city reflects our dedication to being at the forefront of innovation.
Colombia
Our presence in this iconic city reflects our dedication to being at the forefront of innovation.
El Salvador
Our presence in this iconic city reflects our dedication to being at the forefront of innovation.
Belize
Our presence in this iconic city reflects our dedication to being at the forefront of innovation.
Asia Pacific
India offers a scalable workforce, multilingual support, and strong technical expertise for global retail brands.
India
Our presence in this iconic city reflects our dedication to being at the forefront of innovation.
Philippines
Our presence in this iconic city reflects our dedication to being at the forefront of innovation.
EMEA
India offers a scalable workforce, multilingual support, and strong technical expertise for global retail brands.
Albania
Our presence in this iconic city reflects our dedication to being at the forefront of innovation.
Morocco
Our presence in this iconic city reflects our dedication to being at the forefront of innovation.
Kosovo
Our presence in this iconic city reflects our dedication to being at the forefront of innovation.
India Supports Global Retail Categories with Scale
India enables seamless coverage for diverse retail industries through trained teams and established operational workflows.
Start Your India Retail Transformation
Connect with our team to explore outsourcing solutions built for India retail growth.
Your Questions Answered
Frequently Asked Questions (FAQs)
Common questions about ServeRetail’s retail outsourcing capabilities in India.
India offers a deep talent pool, multilingual capability, and strong technical skills. ServeRetail leverages India’s strengths to support global retail functions, including order management, customer service, product troubleshooting, and back-office processing. This ensures efficient workflows and reliable coverage across regions, especially during seasonal or high-volume periods.
Yes. India excels in technical support for electronics, appliances, fitness devices, and smart home products. Agents follow structured diagnostic steps to resolve customer issues quickly and accurately.
ServeRetail India operates under PCI DSS, SOC 2, and ISO standards. Access controls, data encryption, and monitored workflows guarantee secure processing for all retail programs.
India supports English at scale, along with multiple Asian, Middle Eastern, and select European languages, based on program requirements.
Absolutely. India is globally recognized for providing round-the-clock support that aligns with international time zones and meets the expectations of retail customers.
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