Leading Retail Excellence With Vision
Our leaders bring global retail expertise, operational discipline, and transformative thinking to every ServeRetail partnership worldwide.
Built for Retail. Powered by Experience.
Meet the Leadership Team Guiding ServeRetail’s Innovation and Global Retail Outsourcing Growth
ServeRetail’s leadership team combines decades of global retail outsourcing experience with operational intelligence, data-driven strategy, and customer-first execution. Our leaders have built scalable, multilingual contact center environments supporting enterprise retailers across the United States, Canada, LATAM, Europe, and APAC. They ensure every ServeRetail program delivers quality, compliance, performance transparency, and measurable business impact for expanding retail brands.
Keir Lovell
Senior Director - Global Retail SBU
Peter Giglio
Director - Sales
Tucker Toolson
Director - Client Services
Cristina Saldarriaga
Manager - Client Success
Sam Bose
AVP - Sales
Tom Berg
Director - Sales
Jackeline Lopez
Manager - Client Services
Antonette Cristanne Mallari
Manager - Client Services
Let’s Build Smarter
Retail Experiences Together
Connect. Scale. Serve. Win with us.
