Leading Retail Excellence With Vision

Our leaders bring global retail expertise, operational discipline, and transformative thinking to every ServeRetail partnership worldwide.

leadership
Built for Retail. Powered by Experience.

Meet the Leadership Team Guiding ServeRetail’s Innovation and Global Retail Outsourcing Growth

ServeRetail’s leadership team combines decades of global retail outsourcing experience with operational intelligence, data-driven strategy, and customer-first execution. Our leaders have built scalable, multilingual contact center environments supporting enterprise retailers across the United States, Canada, LATAM, Europe, and APAC. They ensure every ServeRetail program delivers quality, compliance, performance transparency, and measurable business impact for expanding retail brands.

Keir Lovell

Keir Lovell

Senior Director - Global Retail SBU

Keir Lovell

Senior Director - Global Retail SBU
Follow

Peter Giglio

Director - Sales

Peter Giglio

Director - Sales
Follow

Tucker Toolson

Director - Client Services

Tucker Toolson

Director - Client Services
Follow

Cristina Saldarriaga

Manager - Client Success

Cristina Saldarriaga

Manager - Client Success
Follow

Sam Bose

AVP - Sales

Sam Bose

AVP - Sales
Follow

Tom Berg

Director - Sales

Tom Berg

Director - Sales
Follow
jacki lopez

Jackeline Lopez

Manager - Client Services

Jackeline Lopez

Manager - Client Services
Follow

Antonette Cristanne Mallari

Manager - Client Services

Antonette Cristanne Mallari

Manager - Client Services
Follow

Let’s Build Smarter
Retail Experiences Together

Connect. Scale. Serve. Win with us.