Redefining Retail Outsourcing with Purpose
We help retailers scale smarter through secure global operations, intelligent automation, and customer-first outsourced service delivery.
About ServeRetail
Powering Global Retail Outsourcing
ServeRetail is a global retail outsourcing company helping brands optimize customer experience, order workflows, marketplace operations, and back-office performance. With 20+ years of expertise, multilingual teams, and secure PCI DSS, SOC 2, and ISO-certified operations, we support retailers across every category. Our approach blends human skill, intelligent automation, and right-shoring to improve efficiency, reduce costs, and enhance long-term customer loyalty.
Workforce
Centers
Clients
Powered by HUMAN + TECH
Our Vision
We strive to be the most admired provider of transformational CX services and solutions.
Our Mission
We will transform customer interactions into impactful journeys by applying the latest “human + tech” solutions to enable our customers to grow and thrive.
Built for Retail Security & Compliance
We adhere to the industry’s highest standards to protect customer data and ensure trust.
Our Expertise
Driven by Values
Integrity
We operate with honesty, transparency, and unwavering commitment to doing what’s right.
Innovation
We continuously explore new technologies to help retailers grow smarter and faster.
Courage
We take bold decisions that strengthen performance and redefine traditional outsourcing standards.
Empathy
We listen, understand, and support customers with genuine care in every interaction.
Excellence
We deliver outstanding service quality through disciplined processes and measurable performance outcomes.
Teamwork
We collaborate across global teams to solve challenges and support retail growth.
Fun
We build positive, energetic workplaces that inspire creativity and great customer service.
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Let’s Build Smarter
Retail Experiences Together
Connect. Scale. Serve. Win with us.
